Carri L. McQuerrey-Funk brings more than 20 years of financial services leadership experience to EverChain, with deep expertise in collections and recovery, risk management, vendor oversight, and operational strategy. Prior to joining EverChain, she served as the U.S. Head of Collections and Recovery at DLL Group and held senior roles at Citizens Bank, where she built resilient, mission-driven teams and drove performance through innovation, empathy, and disciplined execution..

At EverChain, Carri leads platform operations, client delivery, and vendor performance across the recovery lifecycle. She plays a key role in ensuring EverChain’s solutions scale with security, efficiency, and measurable results—supporting creditors through compliant, tech-enabled recovery strategies..

Carri’s leadership is defined by a commitment to mentorship, operational excellence, and values-driven transformation. Outside of EverChain, she is the founder of Maddie’s Message, a nonprofit dedicated to furniture safety and honoring her daughter’s legacy.